Microsoft Certified Technology Specialists

More about our specialists

Contact Us

  • United States 1 (866) 988-6766
  • United Kingdom 0 (800) 098-8451
  • Australia 1 (800) 821-331
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PCKeeper Expert Online

I am ready to answer all your questions.

Eugene Kim

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Windows 10 Support Statement

PCKeeper Live and PCKeeper Antivirus are supported by Essentware S.A. on the Windows 10 operating system. PCKeeper Live and PCKeeper Antivirus are supported on the Windows 10 Current Branch (CB), Current Branch for Business (CBB) and Long-Term Servicing Branch (LTSB), and will be supported for the lifetime of the application, which will be announced on PCKeeper products official web-page in advance but no shorter than 30 business days prior the unlikely event of product lifecycle termination. 

Technical Support

Customers can expect to work with our excellent team of Support Engineers (or System Integrators) who will ensure that PCKeeper Products are installed and packaged to suit the needs of your business. Customers can find out more information about our technical support services by going to https://pckeeper.com/support

System Requirements

  • Operating system Windows 7, Vista, 8/8.1, 10
  • Processor Intel Pentium 1 GHz or faster
  • Memory 512 MB of RAM
  • Disk Space at least 100 MB
  • Screen Resolution 1024x768 pixels
  • Internet connection Any type of connection
  • Authorization with a PСKeeper account can be created either from the program or at  http://account.pckeeper.com

Uninstalling PCKeeper Live or PCKeeper Antivirus

On Windows Vista, do the following:
  • 1 Quit the program.
  • 2 Click Start, Settings, Control Panel.
  • 3 Double-click Add or Remove Programs.
  • 4 Find and select PCKeeper Live / PCKeeper Antivirus in the programs list.
  • 5 Click Remove.
  • 6 In the confirmation dialog, click Yes.
  • 7 Follow the further instructions.
On Windows 7, do the following:
  • 1 Quit the program.
  • 2 Click Start, Control Panel.
  • 3 Under Programs, click Uninstall a program.
  • 4 Find and select PCKeeper Live / PCKeeper Antivirus in the programs list.
  • 5 Click Uninstall.
  • 6 In the confirmation dialog, click Yes.
  • 7 Follow the further instructions.
On Windows 8, do the following:
  • 1 Quit the program.
  • 2 Click Start, Search, Control Panel.
  • 3 In the Control Panel list, select Programs.
  • 4 Under Programs, click Uninstall a program.
  • 5 Find PCKeeper Live / PCKeeper Antivirus in the programs list.
  • 6 Right-click the program name (PCKeeper Live / PCKeeper Antivirus), and then select Uninstall.
  • 7 In the confirmation dialog, click Yes.
  • 8 Follow the further instructions.
On Windows 10, do the following:
  • 1 Quit the program.
  • 2 Click Start, Search, Control Panel.
  • 3 In the Control Panel list, select Programs.
  • 4 Under Programs, click Uninstall a program.
  • 5 Find PCKeeper Live / PCKeeper Antivirus in the programs list.
  • 6 Right-click the program name (PCKeeper Live / PCKeeper Antivirus), and then select Uninstall.
  • 7 In the confirmation dialog, click Yes.
  • 8 Follow the further instructions.